- General U-Haul FAQ's
- Trailer Rentals
- General U-Haul Questions
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- How much does it cost to rent a U-Haul trailer?
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- In-Town move rates start at $14.95 for the rental period up to a day.
- One-Way move rates are determined by a combination of factors, including trailer size, point of origin, destination, and the date of the move. The one way price includes a set number of days to complete your move.
There are no per mile charges for trailer rentals. All trailer and towing equipment rentals include unlimited miles.
One Way rental rates can change at anytime, so it is recommended that you confirm your reservation as soon as possible to lock in the rate. View trailer rates.
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- Does U-Haul charge for mileage on trailers?
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U-Haul does not have a mileage charge for trailer or towing equipment rentals. All trailer and towing rentals include unlimited mileage.
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- Why is U-Haul giving me more days in my one-way rental than I need?
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Safety is our number one concern. Our goal is to provide our one-way customers with ample time to complete their move safely. While there is no discount for unused days, you are encouraged to return your rental equipment as soon as you're finished with it. Doing so will eliminate any parking concerns and will also relieve you from being responsible for the equipment.
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- What hitch ball height is required for U-Haul trailers?
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The optimal ball height for towing U-Haul trailers is 18½ to 18¾ inches. This is measured from the ground to the middle of the hitch ball, prior to connecting the trailer. If the hitch ball height of your tow vehicle needs to be lower or higher, U-Haul has avariety of different sized and adjustable ball mountsavailable to achieve the appropriate height.
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- Are U-Haul trailers required to stop at Weigh Stations?
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The laws vary from state to state and throughout Canada. Normally, U-Haul customers moving their own household goods are not required to stop, because it is not a commercial move. However, some states require that all types of trucks stop at the weigh stations. If in doubt, stop at the weigh station. Please refer to state laws and regulations to determine whether you need to stop at a weigh station.
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- How are U-Haul trailer/towing rates determined?
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- In-Town move rates include a set amount for the rental period.
- One-Way move rates are determined by a combination of trailer size, point of origin, destination and the date of the move. The price includes a set number of days to complete your move.
There are no per mile charges for trailer rentals.
Rental rates can change at anytime, so it is recommended that you confirm your reservation as soon as possible to lock in the rate. View trailer rates.
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- How can I determine if my vehicle can tow (or be towed) by U-Haul equipment?
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During our reservation process, you will have the opportunity to input your vehicle's information. Our system will validatewhetherthetowing combination works. You may also contact our Moving Specialists for assistance at 1-800-468-4285. If you need to purchase any trailer hitch supplies, you can do so on our online store.
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- Do U-Haul trailers have brakes?
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The followingU-Haul trailers are equipped with automatic surge brakes that require no additional wiring: 6x12 Cargo Trailer, 6x12 Utility Trailer, 6x12 Open with a Ramp trailer, most of our Tow Dollies and all of our Auto Transports. Our small and medium trailers are not equipped with brakes.
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- Do I have to pay a deposit when renting a U-Haul trailer/towing item?
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Whether you pay a deposit depends on your method of payment. No deposit is required if you’re paying by major credit card, or debit card with a major credit card logo.
If you’re paying with cash, the following is due when you pick up your equipment:
- In-Town trailer - $60 or towing: $75 or estimated rental charges (whichever is greater).
- One-Way trailer - $60 or towing: $75 plus rental rate.
The total estimated charges for your rental are due when you pick up your equipmentregardless of your method of payment. Payment can be made by credit card, debit card or cash.
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- How much weight can my U-Haul trailer carry?
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There are several factors that go into determining your trailer’s recommended cargo weight. Keep in mind that although there are decals on the trailer that indicate the trailer’s towing capacity, this is not the same as the recommended weight.
To find your recommendedcargoweight,U-Haul will validate the combination of your specific tow vehicle, that vehicle’s hitch system rating and the capacity of the specific trailer that will be used. We then calculate the recommended cargo weight and note it on your rental contract.
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- Where do I drop off my U-Haul trailer?
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Please refer to your rental contract; a printed copy should be included with the papers you receive during pick up.
You can find your rental contract by logging intoyour U-Haul Accountorlooking up your order/contract(you'll need your mobile phone number, email, or contract number and your last name).
If you have an In-Town Rental contract, this must be returned to the location you picked it up from.All One Way contracts will include a return location address, or a phone number to arrange a drop-off location.
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- Can my car tow a U-Haul trailer?
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Yes! Most cars can tow U-Haul trailers. To find out which U-Haul trailer can be towed by your vehicle, head toourtrailers pageandenter your pick up date and pick up location, then click “Get rates.” On the next page, you can enter in your vehicle information to find out which trailers you can tow.
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- What do I do if my trailer is fishtailing or whipping?
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Fishtailing or whipping is not normal. It is caused by mis-loaded cargo. Speed will make it worse. Slow down, get to a safe place where you can reposition your loadand putmore weight in the front of the trailer. A good rule of thumb is to put 60% of the cargo weight in the front of the trailer. Use plenty of tie-downs to keep the cargo from shifting while you travel. Watch this short video to see the impact of mis-loaded cargo. http://www.kaltura.com/tiny/9oep0
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- What else do I need to know about hauling with a trailer?
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Some loads appear small but are dense and heavy. Items such as boxes of books, food products, building materials and firewood are much heavier than regular household furnishings. You may only fill the trailer 1/3 fullwiththese types of goods before exceeding the max weight of the trailer. Sand and gravel are even heavier. Do not overload the allowed weight indicated on your contract.
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- Why was my hitch quote one price and more when it was installed?
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Your hitch quoteincludes the cost of the hitch. Some additional costs include the installation, purchase of proper wiring and other modifications found during the time of the install.
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- Can I take a U-Haul trailer across the U.S./Canadian or U.S./Mexico border?
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For Canada:Yes, you are permitted to cross the U.S./Canadian border during a move. You will be subject to any laws and regulations governing theborder. Forthe latest information call one of the numbers below.
Canada Border Services Agency
204-983-3500
U.S. Customs and Border Protection
703-526-4200For Mexico: At this time, U-Haul does not have locations in Mexico and our equipment is not permitted to cross the U.S./Mexico border.
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- How do I find my hitch system rating?
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To find your hitch system rating, start by examining the three trailer hitch components:
- The hitch
- The ball mount
- The trailer ball
Each component is ratedfor the amount ofweight it can haul. The lowest rating of the three components determines the overall rating of your total hitch system. For example, if you have a 3,500 lb. hitch and ball mount with a 2,000 lb. trailer ball, your hitch system is limited to the 2,000 lb. trailer ball towing capacity.
To see a diagram and video about this subject, please click here.
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- Are U-Haul cargo trailers rain proof / weather resistant?
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U-Haul Cargo (enclosed) trailers are weather and water resistant. If you are moving during inclement weather, it is possible to track moisture into the trailer while loading or unloading. We always recommend packing your important items in waterproof containers. When moving mattresses, use mattress bags to protect your valuable mattresses from moisture and dust that can occur during a move.
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- Do U-Haul trailers have tie-downs?
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All U-Haul Utility and Cargo Trailers have multiple heavy-duty d-rings and other areas to secure your cargo in place with your own customer-provided rope, straps and tie-downs. Check out our wide selection of rope and tie-downs!
Towing equipment comes with tire straps that fit most standard size tires and security chains to secure the towed vehicle to the towing device. If your towed vehicle has oversized tires, please review thisalternativetie-downmethod instruction sheetfor proper attachment points.Ratchet tie-downsare available for you to purchase online or at your neighborhood U-Haul Moving & Storage location.
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- What is the right way to load a trailer?
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Loading a trailer correctly iscrucial for safe hauling and trailer functionality.These are some tips for loading your U-Haul trailer the right way during your move:
- Always load heavier in frontof the trailer, which is the end that is attached to the tow vehicle.
- Place about 60% of the weight of your cargo in front of the center load line as indicated in the trailer.
- Heavier items should be loaded first and lighter items can be placed on top and to the rear.
- Secure your cargo in place with rope or tie-downs. This will help protect your items and keep them from shifting during transit.
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- Does U-Haul rent horse trailers?
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U-Haul does rent Horse Trailers in a few select markets. The locations listed below are currently (as of April 2021) the only locations with a horse trailer for rent. Please call them direct to check availability, obtain rates, and to make a reservation.
Apple Valley, CA
Palo Cedro, CA
Temecula, CA
Las Cruces, NM
Edgewood, NM
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- What are alternative tie downs for the auto transport?
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If you have oversize tires on the vehicleyou’re towing, you will need to secure your vehicle to the auto transport trailer using alternative tie-downs instead of the tire straps on the equipment. Please review thisalternativetie-downmethod instruction sheetfor proper attachment points.Ratchet tie-downsare available for you to purchase online or at your neighborhood U-Haul Moving & Storage location.
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- How do you load towing equipment?
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Loading your vehicle onto a tow dolly or auto transport is easy and can take less than 15 minutes! For step-by-step instructions and how-to videos on how to load your vehicle onto a Tow Dolly or Auto Transport, please visit the pages below.
Tow Dolly Loading Instructions: https://www.uhaul.com/Tips/Loading/How-To-Load-Your-Car-ON-A-U-Haul-Car-Dolly-3/
Auto Transport Loading Instructions: https://www.uhaul.com/Tips/Loading/How-To-Load-A-Car-Onto-The-Auto-Transport-30/
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- What type of wiring or lighting connectors do U-Haul trailers use?
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All U-Haul trailers and towing are wired with a4-way flat light connector.
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- What size hitch ball do U-Haul trailers and towing equipment need?
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U-Haul couplers take either a 2" or 1-7/8th" ball. The ball must also be rated for the total weight that will be towed.
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- If I have trouble with the equipment, what should I do?
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In the event you experience problems, visit uhaul.com/help and request Roadside Assistance. Service will be sent to your location and updates can be sent to your mobile device. Service is available 24/7, 365 days a year. You can also contact Roadside Assistance by calling 1-800-528-0355.
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- How can I modify or cancel an existing U-Haul reservation?
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If you need to change or cancel your reservation, please let us know by the day before your move date. You may look up a pending reservation in order to change or cancel it online or by contacting your local U-Haul representative or your pick up location.
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General U-Haul Questions General U-Haul Questions
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Truck Rentals Truck Rentals
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Trailer Rentals Trailer Rentals
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Self-Storage Self-Storage
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U-Box® U-Box®
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Moving Help® Moving Help®
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Moving Supplies Moving Supplies
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Truck Sales Truck Sales
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Damage Coverage Damage Coverage
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uhaul.com uhaul.com
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Arbitration Arbitration
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#uhaulfamous #uhaulfamous
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Tolls and Citations Tolls and Citations
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Driver's License Photos Driver's License Photos