- Products
Business Communications with Cloudya
Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:
- Cloud Telephony
- Pricing
- Devices
Integrations
Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.
- CRM Connect
- NCTI
- NFON Integration for Microsoft Teams
Customer Contact
Get to know which NFON products can support you to provide the best customer contact and service.
- Nmonitoring Queues
- Contact Center Hub
- Noperatorpanel
- Nhospitality
- Neorecording
Enablement
Benefit from the advantages of the cloud while keeping your existing telephone system.
- Nconnect Voice (SIP Trunk)
- Solutions
By Industry
Find out how your business can benefit from cloud-based communication.
- Retail
By Use Case
Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.
- Customer Support
- Resources
Get Started
Gain useful insights about our products, trends and cloud telephony.
- What is Cloud Telephony?
- Blog
- Customer Stories
- Cloud Telephony Glossary/Lexicon
Cloudya at work
Ready for the cloud? Learn everything you need to know about Cloudya.
- Setup
- Cloudya How To
- Cloudya Functions
- FAQ
- Service
Technical Documentation
Always be up to date with trends and new NFON releases.
- Documentation
- Downloads
- Product Tech Space
- Release Notes
Client Areas
Configure your extensions individually and get full insights on your data records.
- CDR
- mynfon.net
- NFON Status
- Partner
Partner with NFON
Looking for a new way to power your business? Discover the partnership with us and drive success for your customers.
- Become a Partner
- NGAGE Partner Programme
- Partner Portal
- Login
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- Contact
Contact Us
- Contact Us
- Request call back
Contact sales:
+49 8000 - 63 66 24
Contact support:
+49 800 63 66 555
Or send us a request
Write us
Contact sales:
+49 8000 - 63 66 24
Discover a reliable and secure solution that helps make your communication workflow smart and provides a unique user experience.
Get a free trial
Over 50,000 clients put their trust in NFON
Cybersecurity
NFON receives C5 Attestation
C5 attestation is a catalogue of criteria from the German Federal Office for Information Security (BSI) that evaluates the security architecture of a cloud provider.
Thanks to extensive security measures, NFON has received a C5 attestation (Type 1). Thereby, it’s establishing itself as an ideal partner for security-sensitive customers who are active in areas such as research & development, the public sector, or the financial and healthcare industries.
Read more
Customise your communication experience
- Business Communications
- Integrations
- Customer Contact
- Enablement
Business Communications
Cut costs. And cables.
Discover easy voice calls , video, and screen sharing via cloud-based business phone systems. No matter where you are or what device you use.
Integrations
All the magic in one cloud.
Integrate NFON into your existing CRM systems and collaboration tools to enhance your customers’ experiences.
Customer Contact
Upgrade your customer experience
Learn more about which NFON customer contact solutions can help you give your customers a best-in-class experience.
Enablement
Connect your telephone system to the cloud
Enjoy all the benefits of cloud telephony without having to completely replace your current infrastructure.
3 reasons you should switch to cloud telephony
Easy
Cloud telephony is easy to set up, fast to configure and smooth to integrate with existing communication infrastructure.
Cost efficient
Enjoy easy cloud communication with no hidden costs and no long-term commitment. You can upgrade Cloudya each month to suit to your needs.
Reliable
NFON has created a fully georedundant architecture with end-to-end data security, which guarantees a system uptime of 99.9%– so that you are always available for your customers.
Find the best solutions for your industry
Protecting your data is in our DNA
We operate our services in full compliance with GDPR requirements.
And don't worry about data protection! To ensure compliance with regulations, we store data in georedundant data centers in Germany.
Learn more
“Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility.”
Tobias Armleder, IT Lead, Demeter
Full story
“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”
Jeanne Beck, Marketing Manager, Wefapress
Read full story
“We save a lot of costs now that we have switched to NFON.”
Make-A-Wish Foundation
Read Full Story
“The quality is very good and, most importantly, NFON offers a professional service.”
NOYEN
Read Full Story
“I would recommend NFON without reservation – I just plug in a new device, and it works.”
Foodist
Read Full Story
Let’s get started!
1. Let’s get connected
We will work with you to understand your specific needs, ensuring you get a solution customised to your exact requirements.
2. Relax while we do the magic
We take care of all the technical details – no need to worry about number porting or preparing hardware.
3. Configure your system
Plug and play and start the easy setup with Cloudya.
Get a free trial
Frequently Asked Questions
What are the advantages of a cloud telephone system?
Cloudya, our smart communication platform, uses the Internet to make and receive calls. With NFON you eliminate the telephone system hardware, the telephone connection and the maintainer. The system is flexible, scalable and simple to administer.
What technology does Cloudya use?
The base technology is called hosted PBX, often called IP Centrex. Both refer to the same concept: the telephone system is not installed at the company site but at an external data center, and can be accessed anywhere using the Internet.
How secure is Cloudya?
The telephone system is operated over the Internet. The system itself is located at the NFON data center – it has a resilient set up failover at geographically separated servers. All services are guaranteed.
How can I install Cloudya?
You can download Cloudya using the following links:
Desktop:Windows |MACMobile:Android (Google Play Store) |iOS (App Store)
The steps for installation and configuration are listed inour manuals.
It is also possible to use Cloudya on aweb browser.
Any questions left? We have the answers.
Get in touch now
Discover more
All blog articles
Cybersecurity
Focus on Security: NFON receives C5 Attestation
NFON has received a C5 attestation from the German Federal Office for Information Security (BSI) which evaluates the security architecture of a cloud provider.
Read more
Customer Contact
Seven Reasons Why You Need a Professional Contact Center
A growing number of businesses of all types and sizes have recognized the importance of customer satisfaction.
Read more
Cloud Communication
The Importance of Technology in Customer Service
Without the right technology, excellent customer service is not possible. Find out about the ways that technology is important for customer service.
Read more
