DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

FAQs

How do you know if a dealer is trustworthy? ›

Word of mouth goes a long way. If you've heard bad things about a dealer, especially from more than one person, then that dealer probably isn't so great. If the dealer has great reviews on their site and a good reputation with the community, then odds are you can trust them.

NHTSA is the federal agency responsible for car safety and recalls. If you encounter problems with a recall and your dealership or manufacturer cannot help, you can always file a complaint with NHTSA.

Confidence is the key to a good deal

Research multiple vehicles, know the value of your trade-in and get preapproved for financing before you go to the dealership. You don't need to be a pro. You just need to be firm on how much you're willing to spend and what you really need.

“ Highly Recommend! ” Jon was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

yes. It functions similar to a warranty repair. The manufacturer provides the parts, and pays the dealer a predetermined rate for labor. This rate is generally substantially lower than “customer pay” work, which can lead to delays in doing this work, particularly among less scrupulous dealers.

If you do not want to replace the car, the manufacturer will give you a refund for the full purchase price. If the remedy is a free repair to fix or replace the defective car part, you generally do not have the right to return it or request a refund for your purchase.

By law, the manufacturer must pay for the repairs if the recall is announced 10 years or less after the date of the car's original purchase date.

What is the four square trick at a car dealership? ›

Dealers also use 4-Squares to trick consumers into focusing on the down payment and monthly payments rather than the price of the vehicle. If you signed a 4-Square containing the price of a vehicle, payments, or other terms, the dealer may have broken the law.

Make a Reasonable Offer and Stick to It

Once you've picked a car you like, make the dealer an offer. Tell them that if they can hit that figure, you're ready to sign on the dotted line. Be sure to let them know that you're not budging. Be polite, but firm.

When writing your review, be honest about the dealership's strengths and weaknesses. If there were aspects of your experience that you didn't like, it's okay to mention them. However, it's also important to highlight the dealership's strengths.

The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.” “I was very impressed with the quality of the product I received.

Generally, you'll start with a summary of your experience and end with a final evaluation. The middle parts of the review are highly customizable. A car review might have sections on safety features, style and design, engine specifications, technological innovations, or the car's ability to drive on rough surfaces.

But by looking at the TMV or the Edmunds Suggested Price, you can get a rough idea of how popular the vehicle is and what you should expect to pay for it. If you already have a quote from the dealership, use the Edmunds Price Checker to help determine if you're getting a good deal.